Terms & Conditions

By booking your event with High Tea in a Box, you agree to be bound by these terms and conditions.


Package Costs and Inclusions

High Tea in a Box offers three high tea packages. For package pricing and inclusions, please refer to packages and select a theme to see all information. Provision of items such as tablecloths, teapots, cake stands and centre pieces are based on total guest numbers, roughly 1 item per 6 guests. Extra charges may apply if more items are required. Please contact us for a quote.


Bond and Deposit

A deposit of 25% is required to confirm your booking. An additional payment of 25% is required a month prior to the event.  The remaining 50% payment and a $200 (more for large orders) bond is required 14 days prior to the event. The bond will be refunded after your event, once all goods are collected and accounted for.  A 25% fee applies for cancellations within one month of an event.  A 100% fee applies for cancellations within 14 days of an event.  A 15% surcharge may apply for 5 or less days notice when making a booking.


Payment Options

Payment can be made by Direct Deposit or Credit Card.  Payments by credit card will attract a surcharge of 3%.


City Access Fee

A charge of $20 is applicable if parking is not provided.


Public Holidays

Bookings unavailable Easter Sunday, Christmas Day, Good Friday and New Year's Day. All other public holidays incur a 15% surcharge.


Confirmation of numbers

Final numbers and balance of payment is required 14 working days prior to the event.


Set Up

Set up in all packages refers to table settings only. All tables and chairs must be set up prior to High Tea in a Box's arrival.


Collection of items after your event

As a condition of hire, we ask that you please ensure the following in preparation for collection of the High Tea in a Box hire products:

  • Rinse off tea cups and teapots;
  • Scrape plates clean;
  • Ensure all items are packed neatly back into the tubs.

Collection of crockery will be made at the conclusion of your event, generally before 6.00pm. A $200 fee applies if items are not ready for collection. In some instances where collection is required the following day, we ask that all items be washed, dried and placed back into the tubs for collection due to hygiene reasons.


Missing or damaged items

A bond is required with your booking, which will be refunded in full provided items are free of damage. Missing/damaged items will be charged at RRP (recommended retail price). Bond will not be returned until all items have been checked and accounted for.

We create a High Tea to remember in the comfort of your own home or chosen venue fun, easy and memorable.
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