Frequently Asked Questions

Have a question for us about our packages, services, themes or something else? Read below for answers to some of our most frequent questions, if you can't find what you are looking for or you'd like further information please don't hesitate to contact High Tea in a Box on the phone or by email any time - we're always happy to chat!
Q.
What are your minimum and maximum guests for each package?
A.
High Tea in a Box caters for minimum of 25 to 400 guests.
Q.
Do you have a Corporate Package?
A.
Yes we cater for Corporate Clients. Monday to Friday bookings only. We can handle up to 400 guests and can supply trained catering staff to make sure your function run smoothly. Same day collection by 6pm to include washing up.
Q.
What is your Bond and Cancellation policy?
A.
A deposit of 25% of the total booking cost is required to confirm your booking. The remaining 75% of the total booking cost is required 14 days prior to the event. The bond will be refunded after your event, once all goods are collected and accounted for.

A 25% fee, being 25% of the total booking cost, applies to cancellations within one month of an event. A100% fee, being 100% of the total booking cost, applies for cancellations within 7 days of an event. A $50 admin fee will be charged for all other cancellations.
Q.
When do you need the final numbers?
A.
Final numbers, dietary requirements and the balance of payment is required 14 days prior to the event.
Q.
What is your setup requirements?
A.
All tables and chairs must be set up prior to High Tea in a Box’s arrival. To comply with food safe regulations, refrigeration must be available for the food items that require refrigeration.
Q.
Is High Tea in a Box COVID safe?
A.
Yes we apply with the standards of Foodsafe and Covid handling of food. We can supply the customer with the certificate of completion of the course.
Q.
Do you cater for kids?
A.
Yes we cater for Kids High Teas. We do not serve hot tea but chocolate milk or cold flavoured tea in our Kids Theme Teapots. The Kids High Tea food menu are kids friendly food items than our adult menu.
We create a High Tea to remember in the comfort of your own home or chosen venue fun, easy and memorable.
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